Privacy Policy

Vision 13 ("we", "us") respects your privacy. This policy explains what personal information we collect, how we use it, and your rights.

Information we collect

Account details (name, email), order and shipping information, payment data processed securely by Stripe (we never store card numbers), and prescription files you upload. Prescription files are stored in encrypted, access-controlled storage and are only viewed by authorized staff to fulfill your order.

How we use it

To process orders, verify prescriptions, ship products, provide customer support, and comply with legal obligations. We do not sell your personal information.

Your rights

You may request access to or deletion of your personal data at any time by contacting us. Residents of certain states (e.g., California) may have additional rights under applicable law.